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Privacy Policy
Who we are
The Tracy &Phileas Show is run by Phileas Fox Entertainment Ltd t/a Tracy and Phileas Show, a company registered in England and Wales, company number 17530005, registered office St Mary's square, W2 1SE, London, UK. We are the data controller for the personal data described in this policy. If you have any questions about this policy or your data, email us at hello@tracyandphileas.com.
What data we collect
We collect only what we need to run the website and send our newsletter.
• Mailing list sign-ups: your email address plus the date you signed up and your consent.
• Newsletter activity: whether our emails are delivered, opened or clicked, so we can tell what's useful.
• Messages you send us: your name, email address and whatever you choose to write.
• Website usage: technical information such as your IP address, browser and device, and the pages you visit. Non-essential cookies are only set if you agree to them (see Cookies below).
We do not ask for, or knowingly collect, any information about children.
How we use your data
We never sell your data or use it for advertising.
What we do
Send you our newsletter and free activity packs
Reply to your messages
Keep the website secure and working
Understand how the site is used (analytics cookies)
Meet legal or tax obligations
Why we are allowed to (UK GDPR)
Your consent, which you can withdraw at any time
Our legitimate interest in answering you
Our legitimate interest in running the site
Your consent, given through the cookie banner
Legal obligation
Every newsletter has an unsubscribe link. You can also email us and we will remove you.
Who we share it with
We use a small number of trusted service providers who process data only on our instructions.
Provider /What they do for us /Based in
Wix/Hosts our website and sign-up form /USA / Israel
Brevo /Stores our mailing list and sends our newsletters /France (EU)
Zapier/ Passes new sign-ups from our website to Brevo/ USA
Usercentrics /Runs our cookie banner and records your choices /Germany (EU)
Google Workspace/ Our email, for messages you send us /USA
We may also share data if the law requires it. We do not share it with anyone else.
Cookies
Cookies are small files stored by your browser. When you first visit, our banner lets you accept or refuse non-essential cookies, and refusing is as easy as accepting.
• Essential cookies make the site work, for example keeping it secure and remembering your cookie choice. These are always on.
• Analytics and embedded content (such as YouTube videos) may set cookies only if you agree.
You can change your choice at any time using the privacy settings link on our website, or by clearing cookies in your browser.
Children's privacy
Our videos and activities are made for young children, but this website and our mailing list are for parents, carers and teachers aged 18 or over. We do not knowingly collect personal data from children. If you think a child has given us their details, email us and we will delete them.
How long we keep it, and where
• Mailing list: until you unsubscribe. After that we keep only your email address on a suppression list, so we never email you again by mistake.
• Messages: up to 2 years after our last contact with you.
• Cookie choices: up to 12 months, after which the banner asks again.
Some of our providers store data outside the UK. Where they do, the transfer is protected by a UK adequacy decision or by standard contractual clauses approved for UK use. We use providers with strong security, limit access to the people who need it, and protect our accounts with two-factor sign-in.
Your rights
Under UK data protection law you can ask us to:
• give you a copy of the data we hold about you
• correct anything that is wrong
• delete your data
• stop or limit how we use it, or object to it
• send your data to you or another organisation in a reusable format
You can withdraw your consent at any time, for example by unsubscribing. To make a request, email hello@tracyandphileas.com. We will reply within one month and there is no charge.
If you are unhappy with how we handle your data, please tell us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We will update this page if anything changes, for example when we launch paid subscriptions. If a change affects how we use your data, we will tell mailing list subscribers by email.
Last updated: October 2026.
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